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Frequently Asked Questions

Take a look below, search, or contact us if it's something else

QUESTIONS

Deadline for Changes

Delivery Instructions

Are your meals delivered fresh or frozen?

How many portions are your meals?

How to Cancel – Cancelation Policy

Can I skip a week and how do I do it?

Do I have to be home to accept delivery?

How will I know when my meals will arrive?

How long do the meals stay fresh?

What is the best way to reheat my meals?

Delivery vs. Pick-Up Location?

How do I return my cooler bags?

Do I get to choose my meals?

Do you accommodate specific diets or allergies?